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Introduction
Email has been the dominant channel of communication in
any business enterprise of today, it is the most
important tool for any EO (Enterprise Organization ) to
make and break itself and it members, it is the host of
regulations that apply to the sending, receiving and use
of email. Managing and maintaining the credibility,
authenticity, reliability and viability of the outbound
emails is a major issue of concern for any EO. EO’s are
suddenly tasked with a serious question regarding the
regulation and control over the outbound Emails.
Email Governance thus can be explained as a process of
rethinking completely the business communications (out
going) and related sensitive data (based on following
criteria – Content, Branding and Legal Issues).
This advanced Email scanning and other technologies can
help organizations to achieve trusted email
communications, and reduce the legal risks of regulatory
compliance. Email monitoring is sensitive and important
as Business communication are eternal and always lie
somewhere beneath even when the process has been
completed, so, it should be done in such a way that it
leaves an everlasting positive effect on both the ends.
Email scanning is an emotive issue and takes with it
its pros and cons. Many employees and civil liberties
complain that it hinders personal privacy. This is
ironic; monitoring, blocking and managing sensitive data
and information being traversed within the organization
or even outside it, is primarily to protect the
corporate information assets(including reputation) and
is not intended to break senders privacy; the scanner is
not at all interested in the senders Email, if it is
perfectly alright when checked against corporate’s
requirement.
Email governance is just for removing bad things from
the communications made by the EO. It must: |
